We are very confident in our products hence we offer an extensive 30 Day Try Guarantee. Please note that changes of mind are strictly not applicable under this guarantee for return or refund.
When our 30 Day Guarantee is Applicable:
When our Guarantee is Not Applicable:
Returning Items to Us:
If you need help with the return shipping of items to us – our team can assist with arranging courier’s to collect products from your location providing it is securely boxed and/or packed safely.
To complete your return, we require a receipt or proof of purchase with your name on it.
Once your return request has been approved a member of our team will advise the correct return address. We will offer return at free of cost.
Depending on where you live, the time it may take for your exchanged product to reach you may vary as we will not dispatch any replacements until original product’s have been receipted by our team.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Method of refund – To the same form of payment used
We may choose to decline or issue partial refund’s in some circumstances such as..
We only offer exchanges on items if they are deemed defective or damaged to a non-repairable and acceptable standard. We cannot exchange or refund any items on a change of mind basis.
Remember that by purchasing a MustGrasp.com Product you hereby Accept and Agree to our Terms & Conditions mentioned above and as per our Terms of Service.
If you are unsure or have any Questions, Simply Contact Us.
Refund contact info – Just contact our support and start your refund process.